getting started

Wondering What to Do Next?

If you’ve already reviewed the services I provide, read the policies & expectations and the FAQ’s then you’re ready to proceed.

STEP 1.

Complete the New Client Intake Form

This short form tells me a little about you, your pets, and your requested dates

STEP 2.

Schedule your Meet & Greet

A complimentary visit where we’ll meet, discuss your pets’ routines, answer questions, and make sure we’re the right fit for one another.

STEP 3.

Let's Meet!

I’ll visit your home, meet your pet(s), and walk through your daily routines together. We’ll cover emergency plans, house rules, feeding and exercise routines, medications (if applicable), sleeping arrangements, and you’ll have plenty of time to ask any remaining questions.

STEP 4.

You're All Set!

After your Meet & Greet, I’ll review everything we’ve discussed. If we’re a great fit for one another, I’ll then send you an invitation to join your secure Roll Tails client portal. Welcome to the Pack!

STEP 5.

Create Your Client Portal

After your Meet & Greet, you’ll receive access to our secure free client portal. Here you’ll be able to:

  1. Complete your pet(s) profiles.
  2. Add veterinary information.
  3. List emergency contacts.
  4. Request future bookings.
  5. Review invoices and pay for future bookings.
  6. Receive updates when you’re away.

STEP 6.

Book With Confidence

Once everything is complete, future bookings become simple. Repeat clients can request new stays anytime through their secure client portal.

New to Roll Tails

CREATE YOUR ACCOUNT

NEW CLIENT

Already a Client

CLIENT LOGIN

EXSISTING CLIENT

What You'll Need

  1. Your contact details
  2. Your veterinary’s contact information
  3. Your emergency contact’s information
  4. Basic details about your pet(s)
  5. Your travel dates

Questions?

If you’d rather chat before creating an account, feel free to reach out through the contact page

Table of Contents

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